support 
KMTelecom provides telephone support to assist you with problems related to your Internet connection. If you need on-site assistance, please contact the helpdesk during normal business hours.
Want to know how to keep your PC healthy? click here
Need on-site help?
On-site assistance is available at $75/per hour with 1-hour minimum charge. If you can access the Internet, we also offer live remote assistance at $20 per incident. Please contact the helpdesk during normal business hours to schedule an appointment.
Contact Support
Note: Help using remote assistance is only available during normal business hours. Please call the helpdesk number 634-2575 for a session code if you need remote assistance with your Internet service.
Helpdesk (24x7 support):
| 634-2575 |
Kasson, Mantorville, Byron, and Rock Dell |
| 633-2575 |
Dodge Center, Claremont, and West Concord |
Dial-up Access Numbers:
Dialup service is no longer available. Existing customers are not affected.
634-3600
|
Kasson, Mantorville, Byron |
365-8743
|
Rock Dell |
633-3600
|
Dodge Center, Claremont, and West Concord |
Email Settings:
| Incoming mail server: |
pop3.kmtel.com |
| Outgoing mail server: |
smtp.kmtel.com |
Email Settings for cellphones:
| Incoming mail server: |
pop3.kmtel.com |
| Outgoing mail server: |
smtpa.kmtel.com |
Note: The outgoing server uses the same password authentication as the incoming mail server. You can also use the authenticated outgoing server for laptops to send email when you are connected to the Internet when traveling.
User Settings:
Connection and Email Setup:
The following documents are in PDF format and require the free Adobe Acrobat Reader.
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