Wire Guard is a wire maintenance plan to protect you against telephone service interruptions caused by a trouble found with inside telephone wiring or phone jacks. Inside wiring is defined as the wire that runs from the connection point (attached to the outside of your home) to the telephone jacks.
Inside wire does not include complex wire or cable that is connected to electronic systems. We will repair or correct the trouble in a reasonable manner, so we may reroute wire along baseboards or some other location to avoid replacement or repair of drywall, plaster or other materials and to avoid unnecessary work. Wire Guard covers repair to existing jacks and wiring, but not initial installation. At least one jack in your home must be working before Wire Guard is effective. Wire Guard is for single line business and residential customers.