24/7 Internet Tech Support
|Kasson, Mantorville, Rock Dell:||
24/7 Help Desk
KMTelecom Internet Help Desk is available 24 hours a day, 7 days a week to help you with Internet connection, email or Internet related problems. This is a free service to all KMTelecom Internet customers. We can also setup a live remote assistance session as long as you are able to connect to the internet. This service is available during normal business hours and would be billed $20/15 minutes after the first 15 minutes. Note: See the following table for what is considered a billable charge – Type of help requested.
Note: You will not be able to change your password unless you are connecting to the Internet through your KMTelecom Internet service. This is for security reasons.
Mail Server Settings
Note: Mailbox size is 50 MB. Maximum message size you can send or receive is 25 MB.
|Incoming server:||pop3.kmtel.com||port 110||Security Type: None
|Outgoing server:||smtpa.kmtel.com||port 25||Security Type: SSL
Note: SSL authentication is supported for the outgoing server. The outgoing server uses the same password authentication as the incoming mail server. This will allow you send email when you are connected to the Internet using different Internet service providers.
- How to Find all your Apps and Programs
- 22 Stupid Easy Tips That’ll Make Windows 10 So Much Better
- ClassicShell – Windows 7 type Start menu
- Disable Live Tiles
- Data Conservation Tips & Tricks for Exede – links to wildblue/exede world – The official community for WildBlue & Exede customers.
Free Windows 10 Email programs
Click on the Downloads tab above for links to free programs you can download to keep your PC running smoothly.
A firewall is not the same as an antivirus program. A firewall is software or hardware that looks at traffic coming from the Internet or a network, and then either stops it or lets it to pass through to your computer. To help protect your computer, you need both a firewall and an antivirus and anti-malware program. Most new computer operating systems include a firewall program.
KMTelecom recommends Internet customers make sure their operating system’s firewall is turned on in addition to using a router. Most routers include a hardware firewall which will allow you to connect multiple PCs to your High Speed Internet connection and protect your internal network at the same time.
Keep Your Antivirus Program Up-To-Date
It is important to keep your antivirus program up-to-date. Keeping your antivirus program up-to-date will help keep your PC protected against the latest virus threats.
Keep Spyware Off Your Computer
Spyware and adware are files that are installed on your computer without your knowledge. These files make your PC very slow at times and may even prevent you from accessing the Internet. Spyware and adware allows companies and hackers to monitor your internet browsing patterns. Worse than that, spyware can retrieve password, credit card information or other personal information stored on your computer. Pop-up ads are another annoying side effect of allowing these files to remain on your computer. Fortunately, there are several programs that will help you remove these files from your computer… and they are free!
Keep Your Computer’s Operating System Updated
Make sure you keep your Windows operating system up-to-date by running Windows Update or configuring Automatic Updates. Windows Update will keep your computer protected by installing the latest security patches and critical updates.
Useful support downloads
Online virus scanners
Parental Control Programs
Remove “spyware” programs from your computer. These programs track your activity while browsing the Internet and can also slow down your computer.
- OutlookTempCleaner – support tool for Microsoft Office Outlook. It gives you easy access to the Temp folder that Outlook uses to open attachments. It further allows you to automate maintenance to it via Windows’s Scheduled Tasks.
- Spamihilator – free spam filter
- Mailwasher – deletes spam at the mail server
- SPAMfighter – free spam filter for Outlook and Outlook Express
Other Useful Programs
- Open Office – Leading international office suite that will run on all major platforms. Provides compatibility with Microsoft Office Suites