Connected Care

Kasson Area: 507-634-2511 Dodge Center Area: 507-633-2511

Relax and leave the troubleshooting to us

Do these technology troubles sound familiar?

No internet connection
Router isn’t working
Home network is having issues
DIRECTV (Gemini) equipment lost internet connection
Have general questions about streaming
Can’t get devices to connect to the internet

Then Connected Care is your solution!

We created Connected Care to address these common technology troubles and give you a convenient and affordable way to get them resolved quickly. Now you can relax and leave the troubleshooting to us

Click here for a printer-friendly brochure.

PRICING

Standalone

$7.99/month

Bundled with Managed Wi-Fi*

$3.99/month

*Visit www.kmtel.com/managed-wi-fi to learn more about our Managed Wi-Fi

CONNECTED CARE INCLUDES:

In-home support for any issues with these KMTelecom services:

Internet

Phone and/or VoIP Service

DIRECTV Streaming

Onsite education

This means teaching you in your home about topics such as connecting to the internet and using streaming services, as well answering your questions about KMTelecom services.

Priority service scheduling

As a Connected Care subscriber, you’ll be scheduled sooner for in-home service visits than other customers.

Friendly, local technicians

KMTelecom’s technicians will treat you like family and resolve your technology issues as quickly as possible

Courtesy troubleshooting for third-party devices*

This includes helping you, to the best of our knowledge, with basic troubleshooting to connect devices such as TVs, printers, cell phones, smart home devices, or non-KMTelecom routers to the internet.

*We do not guarantee a resolution of issues with third-party equipment. We’ll do our best to help with basic troubleshooting, but we cannot guarantee a fix for, or configuration of, non-KMTelecom devices

WHY CUSTOMERS LOVE CONNECTED CARE

Moneysaving alternative to paying the standard $75/hour service call fee
Unlimited in-home visits at no extra charge
Peace of mind that comes from not having surprise service call charges
Local technician support that shows up when you need it

CONNECTED CARE